Position Title: Program Coordinator/Health Career Coach
(Cantonese, Mandarin, and Vietnamese language populations)Program: Asian Resource Network
Employment Status: Two Full-Time, non-exempt
(one-year grant-funded positions, with strong potential to continue)
Location: Oakland and Alameda County, California
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About the Program:
Diversity in Health Training Institute (DHTI) is hiring two Program Coordinators/Healthcare Career
Coaches for Asian Resource Network: A project to serve individuals and families navigating developmental disability in Alameda County. The goal of Asian Resource Network is to improve quality of life among Asian/Southeast Asian (SEA) individuals and families who navigate developmental disability through increasing access to and familiarity with Developmentally Disabled (DD) service providers with three core objectives: 1. Increase capacity of DD service providers to offer culturally and linguistically relevant service provision by collaboratively creating a DD workforce pipeline for immigrants with or without healthcare background. 2. Train a cohort of 10 immigrants as Direct Support Professionals. 3. Improve system navigation experience of Asian/SEA DD individuals and families, with primary focus on Chinese and Vietnamese language populations to successfully enroll in Regional Center of the East Bay (RCEB) and DD services.

About the Organization:
Diversity in Health Training Institute (DHTI) is an East Bay-based nonprofit that advances workforce
development and community wellness with and for immigrants in Alameda and Contra Costa counties. DHTI’s overall purpose is to promote conditions in which immigrants can thrive. DHTI was established in 2011 by then-Alameda County Supervisor Alice Lai-Bitker to address the increasing demand for a linguistically and culturally diverse health system. DHTI’s Healthcare Career Pathways Initiative focuses on assisting multicultural immigrant and refugee/asylee health professionals to enter/re-enter the U.S. health workforce while also supporting primary and behavioral health employers to diversify their workforces to be responsive to the needs of increasingly diverse populations in Alameda and Contra Costa Counties and California at large. DHTI provides individualized and group-based career coaching; trainings, internships, and fellowships about the health system, community health work, and behavioral/mental health careers; professional skills workshops shaped by frameworks of cultural humility and intercultural intelligence; scholarships and linkages to work-based exposure and learning. Across all service provision and program delivery, DHTI takes a holistic view to wellness and supports participants with accessing needed resources to promote social and emotional wellbeing along their health career pathways. DHTI’s Job Announcement Community Wellness Initiative provides behavioral/mental health services and wellness work for the Middle Eastern and North African communities in Alameda County.
Position Summary Under the supervision of the Asian Network Program Manager, the Program Coordinators/Healthcare Career Coaches will 1) outreach to individuals and families who navigate developmental disability and to increase access to and familiarity with Developmentally Disabled (DD) service providers; 2) to recruit, enroll, and coach a cohort of 10 immigrants and refugees for a fellowship program to prepare them for jobs as Direct Support Professionals working with service providers of individuals with developmental disabilities. This is a grant-funded, one-year position with a strong possibility of funding to continue. Responsibilities include, but are not limited to the following:

Program Coordinator
● Work to build support and visibility for Asian Resource Network in the Asian/Southeast Asian communities with a focus on Cantonese, Mandarin, and Vietnamese language populations
● Conduct targeted outreach at community events, information/resource fairs, and open house
events
● Gather/research/develop/distribute outreach materials and translate resources (e.g., newsletters, brochures, directories, newspapers, websites, etc.), stage outreach and engagement activities and systems change campaigns with the community
● Assist contractor develop language videos on provider resources available
● Participate in planning and development of health and wellness programming, events, and/or campaigns in the community.
● Work with community members and groups to identify individuals and families who need assistance navigating developmental disability through increasing access to and familiarity with Developmentally Disabled (DD) service providers.
● Provide brief screenings of potential new clients for Regional Center of the East Bay (RCEB)
● Refer existing and new clients to the Regional Center of the East Bay for Purchase of Services (POS)
● Provide consultation to DD service providers

Health Career Coach
● Conduct outreach and recruitment of program participants for Direct Support Professional Fellowship
● Conduct intake, screening, and eligibility assessments of interested applicants
● Develop individualized program plans and provide coaching to help participants understand program phases, learning competencies, role of a direct support professional and work in DD field.
● Provide on-going coaching to ensure participants enrolled in the Fellowship Program successfully complete
● Provide service linkages and support systems for participants to ensure identified needs are met and make referrals to supportive services such as additional English classes, financial literacy, childcare,
transportation, etc.
● Conduct workshops to prepare participants for career- and job-readiness including career exploration and professional skills workshops, work-based exposure and learning such as tours, job
shadowing, volunteering, internships, etc. and coordinate all on-boarding requirements with provider sites including applications and health screenings
● Liaison with healthcare employers to develop work-based learning opportunities with goal of leading to employment
● conduct monthly reviews with supervisor to ensure good case management for each participant
● Maintain program and organizational files, being sensitive to confidentiality guidelines.

Both
● Actively participate in team meetings with internal staff and external partners
● Document all activities and services in Salesforce and Contribute to quality improvement planning and implementation
● Support agency-wide activities
● Complete all documentation of the project required by DHTI and the program’s funder.
● Other duties as assigned.

Qualifications:
● BA/BS degree in relevant field
● Documented program coordination and project management experience
● Experience in social work and case management, job training and placement, higher education, or healthcare workforce development
● Well-versed in local city, county, and community human/social services systems and local community-based resources serving API/Southeast Asian communities
● Professional proficiency in English and Cantonese, Mandarin or Vietnamese. Strong bilingual and bicultural skills to serve Cantonese and Vietnamese speaking communities
● Experience with collaboration and teamwork, and interest in working across communities in areas of common concern
● Empathy for, interest in and sensitivity to people from a multiplicity of backgrounds (ethnic, religious, social class, sexual orientation, etc.), with core awareness and sensitivity to the cultures and needs of Chinese and Vietnamese communities
● Positive attitude and a natural inclination to focus on strengths
● Interest in or knowledge of traditional health and wellness practices and perspectives
● Strong attention to detail, time management and organizational skills
● Independent worker, initiative-taker, strong problem-solver under pressure
● Must be able to work in and around Oakland, but also travel for work related responsibilities to other parts of Alameda County
● Access to reliable transportation for local and regional business travel (mileage to be reimbursed). Valid driver’s license and automobile insurance
● Legally authorized to work in the US
● Pass a background check
Additional Qualifications Preferred:
● BA/BS degree in social work, public health, psychology, or other related field with 3-5 years working experience.
● Familiarity with History of the Disability Rights Movement, Direct Support Professionals , and Alameda County Developmental Disability Providers
● Familiarity with health career pathways, including Eastbay training programs, understand current needs and recruiting trends in healthcare are desired
● Coaching certification and training and/or1+ years coaching individuals
● Demonstrated commitment to social justice, community health, and community capacity building. Experience in coaching, community organizing, advocacy, social justice, public health, or a related
field
● Knowledge of Eastbay community agencies and resources
● Knowledge of statistics and statistical analysis

WORK ENVIRONMENT
The predominant work environments for this position include fieldwork, outreach in multiple settings as needed, and in DHTI’s Oakland office. Ability to work evenings and weekends as needed.

PHYSICAL REQUIREMENT
In the course of performing this job, the employee typically spends time sitting, standing, walking, typing, filing, listening and speaking.

MENTAL REQUIREMENT
The incumbent in this position must be able to accommodate to any/all of the following: tolerance for distractions and interruptions

HOURS: 40 hours a week

COMPENSATION: DOE

BENEFITS: 2-weeks vacation and sick leave and medical and dental benefits

DHTI is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity,
genetic information, age, religion, creed, physical or mental disability, marital status, veteran status, political or religious affiliations, or any other characteristic protected by law (“Protected Status”).

To apply: Please send resume and cover letter to info@dhti.org.

Thank you for your interest.